
“零工经济”曾被认为是一种“非主流”的职业选择,如今却正迅速成为主流。奥美咨询(Ogilvy)的最新报告预测,到2027年,发达国家将有半数劳动者参与零工经济。虽然最初是技术进步与公司削减成本共同推动了自由职业和副业热潮,但如今人们选择自主工作的动机已发生了深刻转变。
奥美全球咨询总监、报告合著者里德·利特曼对《财富》杂志表示:“年轻人迫切希望掌控工作生活平衡,自主规划职业发展轨迹和人生故事。他们不信任传统体系。”
从疫情到政治动荡再到众多行业的大规模裁员潮,Z世代成长于充满不确定性和动荡的时代。传统教育已无法像过去那样提供稳定的职业保障,许多雇主发现初级岗位的求职者普遍缺乏职场进阶所必需的核心技能。
在蓬勃发展的零工经济中,创作者、网红、独立创业者和顾问群体构成关键力量。利特曼将这个群体定义为“通过个人魅力或技能获得知名度或成功变现的任何人”。Coherent Market Insights的报告显示,曾被视作“不务正业”的内容创作正变得日益有利可图,预计到2030年创作者经济规模将达到5,290亿美元。
为保持竞争力并维系未来人才储备,公司应该学会接受Z世代的现代工作理念。利特曼认为,当前的雇主常以Z世代流动率高等负面标签为由减少对他们的投入。利特曼表示:“这实际上是向下竞争。虽然Z世代流动率高是事实,但深层原因在于宏观环境的剧变——这代人将比前辈经历更多职业转换。这是社会经济与技术变革的必然结果,而非Z世代的主观选择。”
利特曼认为,雇主应全面接纳员工的多重身份,打破消费者、创作者与雇员身份的“隐形边界”。提升Z世代员工忠诚度的策略包括:举办社交活动,为员工提供社交和接受内外部专家指导的机会,每季度设置半天的“跨部门体验日”等。
技能提升通道同样是留住年轻员工的关键,公司应通过集团会员制投资顶级在线教育平台。他建议:“让员工根据兴趣与主管反馈自主选择课程,并直接与绩效评估挂钩。”他强调在传统教育式微的当下,雇主更应该站出来承担“员工没有机会就读的大学”的角色。
最后,利特曼建议公司可通过支持而非打击员工的副业和兴趣项目,赢得员工的忠诚。他认为,相比自上而下的传统慈善事业,公司更应将资源投向员工主导的计划。他表示:“无论是在Etsy上从事副业,还是在Maven平台授课,支持员工重视的领域能打造更具活力的创新团队。塑造未来的学习和工作方式,还需要改变对Z世代的看法。因此,在Z世代拥有更多选择和更多灵活性的时代,要赢得他们的青睐,必须满足他们作为完整个体的多元化需求。” (财富中文网)
译者:刘进龙
审校:汪皓
“零工经济”曾被认为是一种“非主流”的职业选择,如今却正迅速成为主流。奥美咨询(Ogilvy)的最新报告预测,到2027年,发达国家将有半数劳动者参与零工经济。虽然最初是技术进步与公司削减成本共同推动了自由职业和副业热潮,但如今人们选择自主工作的动机已发生了深刻转变。
奥美全球咨询总监、报告合著者里德·利特曼对《财富》杂志表示:“年轻人迫切希望掌控工作生活平衡,自主规划职业发展轨迹和人生故事。他们不信任传统体系。”
从疫情到政治动荡再到众多行业的大规模裁员潮,Z世代成长于充满不确定性和动荡的时代。传统教育已无法像过去那样提供稳定的职业保障,许多雇主发现初级岗位的求职者普遍缺乏职场进阶所必需的核心技能。
在蓬勃发展的零工经济中,创作者、网红、独立创业者和顾问群体构成关键力量。利特曼将这个群体定义为“通过个人魅力或技能获得知名度或成功变现的任何人”。Coherent Market Insights的报告显示,曾被视作“不务正业”的内容创作正变得日益有利可图,预计到2030年创作者经济规模将达到5,290亿美元。
为保持竞争力并维系未来人才储备,公司应该学会接受Z世代的现代工作理念。利特曼认为,当前的雇主常以Z世代流动率高等负面标签为由减少对他们的投入。利特曼表示:“这实际上是向下竞争。虽然Z世代流动率高是事实,但深层原因在于宏观环境的剧变——这代人将比前辈经历更多职业转换。这是社会经济与技术变革的必然结果,而非Z世代的主观选择。”
利特曼认为,雇主应全面接纳员工的多重身份,打破消费者、创作者与雇员身份的“隐形边界”。提升Z世代员工忠诚度的策略包括:举办社交活动,为员工提供社交和接受内外部专家指导的机会,每季度设置半天的“跨部门体验日”等。
技能提升通道同样是留住年轻员工的关键,公司应通过集团会员制投资顶级在线教育平台。他建议:“让员工根据兴趣与主管反馈自主选择课程,并直接与绩效评估挂钩。”他强调在传统教育式微的当下,雇主更应该站出来承担“员工没有机会就读的大学”的角色。
最后,利特曼建议公司可通过支持而非打击员工的副业和兴趣项目,赢得员工的忠诚。他认为,相比自上而下的传统慈善事业,公司更应将资源投向员工主导的计划。他表示:“无论是在Etsy上从事副业,还是在Maven平台授课,支持员工重视的领域能打造更具活力的创新团队。塑造未来的学习和工作方式,还需要改变对Z世代的看法。因此,在Z世代拥有更多选择和更多灵活性的时代,要赢得他们的青睐,必须满足他们作为完整个体的多元化需求。” (财富中文网)
译者:刘进龙
审校:汪皓
Joining the gig economy used to be considered an “alternative” career path—but it’s fast becoming the norm. By 2027, half of the developed world’s workers will be part of the gig economy, according to a new report from Ogilvy. While it was initially a combination of advancements in technology and corporate cost cutting that drove workers to freelance and side-hustle jobs, the motivation for independent work has evolved.
“Young people are really driven to take control over their own work life balance and craft their own career and narrative,” Reid Litman, global consulting director at Ogilvy and co-author of the report, tells Fortune. “They don’t trust the old system.”
Members of Gen Z have come of age in an era marked by uncertainty and turbulence, from pandemics to political unrest to mass layoffs in various sectors. Traditional education is not the guarantee of a stable career that it once was, with many employers finding entry level candidates lacking the necessary skills to begin their ascent on the corporate ladder.
A critical subset of the growing gig economy is the community of creators, influencers, independent entrepreneurs and consultants, a category that includes “anyone who publicizes or monetizes their own persona or skill set,” according to Litman. Content creation, once seen as a frivolous hobby, has become more and more lucrative, and the creator economy is set to reach $529 billion by 2030, according to a report from Coherent Market Insights.
In order to stay competitive and not lose future talent pipelines, companies should learn to embrace Gen Z’s modern approach to work. Litman argues that today’s employers frequently use the negative associations with Gen Z, such as high turnover rate, as justification for why they shouldn’t invest in them further. “This is kind of a race to the bottom, because while there is truth to higher turnover among Gen Z, these realities are rooted in more macro-shifts, like the idea that Gen Z will have many more jobs and careers than past generations,” Litman says.“It’s not a Gen Z decision so much as it is like a socio-economic and technological outcome.”
Litman believes that employers need to embrace all aspects of an employee’s life, and break down the “invisible walls” between consumer, creator, and employee identity. Some ways to build up loyalty among Gen Z employees include hosting network-building events, where they can make connections and receive mentorship from internal and external experts, as well as “repotting days” that allow employees to spend half a day per quarter in another team.
Upskilling access is another critical element to retention among younger workers, and companies should be investing in top-tier e-learning platforms via corporate membership. “Let [employees] choose courses aligned with both their interests and manager feedback—directly tied to their reviews,” he suggests. Especially when more young people are forgoing traditional education, Litman believes employers can step in and “be the university [employees] never had.”
Finally, Litman thinks that companies can gain favor with Gen Z by supporting their employees’ side-hustles and passion projects, not discouraging them. He suggests that as opposed to focusing on top-down philanthropy, company resources should be directed to employee-led initiatives. “Whether it’s an Etsy side hustle or teaching skills on Maven, aligning with what matters to workers creates more energized, innovative teams,” he says. “Shaping the future of learning and earning includes changing how you see Gen Z. So in a world where they have more options and flexibility, in order to win with them, you have to appeal to their whole selves.”